Sethabathaba Morgan Ramaili
IT Specialist | Full Stack Developer | Entrepreneur
Summary
Highly motivated and adaptable IT professional with a strong foundation in system administration, network support, and application development. A dedicated self-learner, evidenced by Microsoft certifications (MCP, MCSA, MCSE) and an FNB Full Stack Development certificate. Possesses practical experience with major cloud platforms (Azure, AWS, Google Analytics) and open-source systems (Linux). Demonstrates entrepreneurial spirit through a personal side hustle in IT support and automation for small businesses. Eager to apply a diverse skill set, strong communication abilities, and a commitment to continuous growth.
Technical Skills
Operating Systems:
- Windows Server 2012 R2
- Windows 7, 8.1, 10
- Linux (familiarity with open-source environments)
Cloud Platforms:
- Microsoft Azure
- AWS
- Google Analytics
IT Support & Admin:
- Help Desk Support, Troubleshooting
- Technical Support, Computer Repair
- Networking, VPN, Citrix, Hyper-V
Development:
- Full Stack Development concepts
- HTML, API Integration
- Backend Development principles, UX Design principles
Business Software:
- SAP ERP (Purchase-to-Pay Processing)
- Pastel Evolution
- Microsoft Office (2007-2024)
Languages:
- English (Full professional proficiency)
- Sesotho (Full professional proficiency)
- IsiZulu, Sepedi, Setswana, Afrikaans (Proficient)
Work Experience
Founder | Morgan Insights and Signals (Side Hustle - Currently in Deregistration)
April 2024 – Present
- Initiated and managed a personal venture providing accounting, compliance, and IT support services to small businesses.
- Focused on process automation and leveraging open-source technologies to enhance operational efficiency for clients.
- Developed entrepreneurial skills, including problem-solving, client management, and business development.
IT Helpdesk Intern | Bidvest Protea Coin
2015
- Provided essential IT support, including troubleshooting, diagnosing, and repairing computing and networking issues for end-users.
- Managed remote connections and monitored network performance to ensure seamless operations.
- Responsible for hardware diagnosis, software installation, and general technical assistance for computers and mobile devices.
Learnership Programme | Boxer Superstores
2011 – 2014
- Gained comprehensive understanding of retail operations, including front desk, administration, receiving management, and sales floor supervision.
- Developed strong customer service skills and an understanding of operational efficiency.
- Complemented practical experience with a National Certificate in Wholesale and Retail Operations Supervision.
Education & Certifications
Certificate in Full Stack Development | FNB App Academy
2025
- Completed a comprehensive program covering App Strategies, GitHub and Collaboration, HTML (SDLC), UX Design, APIs, Data Management, Backend Development, AI in Development, Business Funding, and Marketing.
- Part of a cohort of 250,000 candidates, actively engaging on the platform for ongoing opportunities and collaboration.
City of Johannesburg Educating Digital Interns (COJEDI) Programme
2015
- **Microsoft Certified Solutions Expert (MCSE)**
- **Microsoft Certified Solutions Associate (MCSA)**
- **Microsoft Certified Professional (MCP)**
- **Network Engineer Certification**
- Completed intensive training in Fundamentals of Windows Server Infrastructure, Installing and Configuring Windows Server 2012, and Implementing Desktop Application Environments.
University of the Free State
Studied towards a BSc in Mathematics and Computer Science (did not complete degree due to financial constraints).
- Gained foundational knowledge in computer science and was introduced to Linux.
National Certificate: Wholesale and Retail Operations Supervision (NQF Level 04) | W&R Seta
Date Achieved: 2013
Senior Certificate (Grade 12) | Phofung Senior Secondary School
2000